His duty is to manage the team of installers, making sure that jobs are carried out to the highest quality, and that all regulations are met. He provides leadership to all employees in the office as well as engineers off site.
Part of his day includes visiting customers for free advice/quotes on boiler installations, and to provide recommendations when out on site.
Installation Team Leader/Installation Manager’s PA
Chelsey has been working for Boilers R Us for over 2 years. She manages the installation bookings and organises engineers within the department. She is also responsible for contacting customers, raising invoices, dealing with company insurance policies and vehicle management.
Senior Installation Engineer
James was also an apprentice for Boilers R Us many years ago. Now trained to the highest standard, he has worked his way up and is regarded highly for his quality workmanship. James regularly receives top marks on Checkatrade, with nothing but positive reviews coming through.
Gary has been working for Boilers R Us since 2016. He has many years’ experience within the gas industry and carries out his work to a high standard. Working alongside Gary C, together they are a great team! Consistently receiving great feedback on Checkatrade from customers.
Gary has been working for Boilers R Us since 2016. He is a highly skilled engineer, often working alongside Gary B. As a team they provide a top class service to our customers. They have already built a good reputation and are a pair of knowledgeable engineers.
Peter has been working with Boilers R Us since 2016. He has a number of years’ experience within the gas industry and is meticulous in his work. He has great customer service skills and is receiving nothing but positive reviews from his installations.
Peter has worked for Boilers R Us since 2016. He is yet another of our quality gas installers. Customers are passing on top reviews and have nothing but good comments with regards to his installations. He has been trained to the highest standard, which shows in his work.
Louai has joined Boilers R Us on a full time apprenticeship. He is now on his 2nd year of training with one day release at college. He is fully qualified in power flushing and in future would like to be a fully qualified gas engineer working within the company.
Service and Breakdown Administrator
Danielle has recently joined the Boilers R Us team and specialises in the service and breakdown department. She books in appointments, deals with customers on the telephone and helps to keep control of all engineers within the service department.
Ellie Mae Curtis
Service and Breakdown Administrator
Ellie has recently joined the Boilers R Us team, working within the Service and Breakdown department. She books in appointments, provides customer service and helps to keep control of all engineers with the department.
Duane is the newest member of the Service and Breakdown department. He has many years’ experience within the industry and is using his knowledge and skills to provide a great service to our customers. Duane is already receiving excellent comments from customers with regards to his work.
Ken works as an engineer within the Service and Breakdown department. He has a wealth of knowledge when it comes to diagnostics and repair.
Sydenham Showroom Assistant
Tony is on hand at our Sydenham showroom to assist customers on a day to day basis. He has a wealth of knowledge with regards to all of the products that we stock. He is a great team member.
Sidcup Showroom Assistant
Lesley works within our Sidcup showroom. She provides great Customer Service to everyone who visits our Sidcup store. She is knowledgeable with regards to the products on display and is a friendly, invaluable member of the team.
Sales and Marketing
Emma has recently joined Boilers R Us and is currently looking after the Sales and Marketing department. She is in charge of all marketing activities for the company, making sure that we are providing the best service possible to our new and existing customers.
Handsome Harry the Pug
Boilers R Us Mascot
Harry is also included within the Boilers R Us team! He is our company mascot and has a special relationship with all local businesses and residents within New Eltham.